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DoubleTree by Hilton York

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Shambles

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton York

Exterior
Exterior
Courtyard
Cafe
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
The price is $113
includes taxes & fees
$94 per night
Oct 6 - Oct 7
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 3
  • 1 Double Bed

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8.8 out of 10, Excellent, (1001)
The price is $99
includes taxes & fees
$82 per night
Oct 6 - Oct 7
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About the neighborhood

Map
St Maurices Road, York, England, YO31 7JA

What's nearby

  • Shambles - 5 min walk
  • York Minster - 6 min walk
  • Jorvik Viking Centre - 10 min walk
  • York Dungeon - 10 min walk
  • York National Railway Museum - 19 min walk

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

Upscale hotel near Shambles
Located close to York Minster and Merchant Adventurers' Hall, DoubleTree by Hilton York provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a banquet hall, and 4 meeting rooms
  • Multilingual staff, concierge services, and luggage storage
  • A 24-hour front desk, free newspapers, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 143 individually decorated rooms have thoughtful touches such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with cable channels
  • Free infant beds, electric kettles, and heating

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 15 per day)

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 15.00 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton York?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on Oct 6, 2024 start from $94.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster, and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

DoubleTree by Hilton York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hasan

Traveled with family and small children
Disliked: Property conditions & facilities
Need updating and tlc
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Close to shopping and tourist areas
Stayed 2 nights in Sep 2024

8/10 Good

David, Sparks

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Amenities
Always a great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The room was very nice and being located just outside the city wall was very convenient for exploring Old York
Stayed 1 night in Aug 2024

6/10 Okay

David, Hounslow West

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities
Very nice, friendly staff, great location
Stayed 2 nights in Jul 2024

8/10 Good

Hiren

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a double family room in an annexe to the main building. Room was spacious and clean. Huge bathroom. Convenient location. Good selection for breakfast.
Stayed 2 nights in Aug 2024

6/10 Okay

David, Victoria

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There is a lot to recommend this hotel, but there are some serious issues that make me question its four star rating. We arrived on a hot summer day to find the air conditioning in our room not working and most of the windows sealed shut. Temperature in the room was over 85 degrees. Eventually fans were provided and a locked balcony door opened, making the room habitable but only barely. No effort was made to composite us for the inconvenience. Much of the hotel needs renovations and updating. Some of the serving staff in the restaurant were rude. The breakfast was very good, the location of the hotel great for touring York. It’s a shame the overall experience was subpar.
Stayed 3 nights in Jul 2024

6/10 Okay

Bryan

Traveled with family
Liked: Staff & service
The hotel is made up of a curious arrangement of small buildings, so your experience will differ depending on your assignment. We had a 'family room' (living room with two hideabeds, and a separate bedroom with queen bed) located in a back building, up a set of stairs to a shared landing, then another set of stairs up to the attic suite. The unit was average: quite worn, musty, creaky floors, toilet that took 3 or 4 flushes to get going, no windows just opening skylight windows in the rooms. We had a strange situation where we took one of the hideabed's wiry mattresses and piled it on the other hideabed to make a passable level of comfort. When we were out for the day the staff disassembled the bed, stripped the linens, threw my daughter's clothes on the floor, and folded up both of the hideabeds so that when we returned, our daughter didn't have a bed! The front desk couldn't explain, but someone came out right away and made up one of the beds again. We were happy to move on to our next hotel, but to this hotel's credit the staff were nice and helpful, and the location next to the Shambles is probably one of the best in York.
Stayed 2 nights in Jul 2024

4/10 Poor

P. Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A very basic hotel, think higher-end motel. The room is sparse, the only amenity being a wall-mounted TV; no fridge, no WIFI, zero surfaces in the bathroom to put your stuff on, mould growing on the caulk around the bathtub. The staff is pleasant and cheerful. The breakfast buffet is plentiful and well stocked.
Stayed 1 night in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service!
Stayed 1 night in Jul 2024

4/10 Poor

Jesse, PILOT POINT

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Our room had no working phone and the TV remote didn't work. Staff not bothered about the phone as I had to walk to the desk for any issues.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and pleasurable stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and welcoming. Not too big and the room was spacious. Nice decor. Friendly staff. Really close to all of the amenities in York.
Stayed 2 nights in Jul 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Central location
Stayed 6 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could view the castle walls from our room. Very walkable. Pleasant lobby and breakfast was good. No complaints. The window provide good air circulation.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sibusiso, Jefferson

Stayed 2 nights in Jun 2024

8/10 Good

Philippa

Traveled with partner
Liked: Cleanliness, staff & service
We arrived late due to our trains and our room was over looking the main road so very noisy. I asked to move rooms which they did and this room opened onto the car park with only one small window. As we were staying 3 nights the hotel very kindly moved us to a larger room in the main building the next day which was much more comfortable. Staff were very helpful and breakfast was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay once again
Friendly staff upon arrival and easy check in. Lovely room on the third floor. My only gripes were the air conditioning unit was feeble and noisy and the shower was very weak.
Stayed 1 night in Jun 2024

4/10 Poor

Harry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The layout of the property is labyrinthine and there was litter in the drawers of the room, the table was dusty, there were stains on the bed and towels, fixings falling off the wall and the windows were filthy. However, the staff were so great and helpful!
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Leeds (LBA-Leeds Bradford)