“Unfortunately, this was a very frustrating stay for us. It was incredibly hot and the air conditioning was not working. I also had made a specific requests regarding allergies to down feathers, which were not followed. It was incredibly difficult to connect with someone and get the help that we needed. The check in process was also quite extensive & difficult, including another twenty five dollar fee that was not previously disclosed. I don't understand why I should have to give my photo IDand……
“Unfortunately, this was a very frustrating stay for us. It was incredibly hot and the air conditioning was not working. I also had made a specific requests regarding allergies to down feathers, which were not followed. It was incredibly difficult to connect with someone and get the help that we needed. The check in process was also quite extensive & difficult, including another twenty five dollar fee that was not previously disclosed. I don't understand why I should have to give my photo IDand……
Kyla P.