Zihuatanejo Bay Tours

3 star at best. Very clean rooms and beautiful property. Beach is gorgeous and pools were decent. Didn't have to play the towel game which I appreciate. Lots of chairs available. Lots of shade huts on beach - they could use more at pool. The food is so very average. As a Canadian who generally chooses 4+ star all inclusive resorts, this is a 3. Think glorified Best Western breakfast. Very few items to choose from. Poor quality pastries and basic muffins. Cut up hot dogs - no bacon or sausage available. Heating trays are luke warm. Same for lunch. Very basic and not much selection. We opted to pay for breakfast only and eat off the resort for all dinners. The lunches were way overpriced if you weren't on the all/in plan. Staff was very friendly. Lots of stairs - we knew that going in. But it does make for long trips back to the room if you need to get something. I visited this hotel 20 years ago - my recollection was that it was much higher end back then. If a 3 star basic needs hotel is what you're looking for, it will meet your needs. I wont return. I will spend a bit more to have much better food.

Beautiful view and pool, utilities are a concern - water/power etc. We spent a week here with our 3 daughters, and have traveled many times to Mexico. Being a near new building, we expected less trouble. Antonio did a good job trying to look after things.

We had a wonderful time. The Emporio fulfilled all expectations!