兰辛 2 星级酒店, $69 起

“The was clean but smells a lot of cigar. I asked to change me to another room but they said they were all book but they provided an odor refresher machine and worked perfectly. Quiet hotel and area. Nice breakfast ”

“Linens had stains and towels were rough ”

“The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around...”

“Closet and sofa in our rooms were broken. Worn seats in dining room.”

“Good environment and bed for sleep.”

“ good”

“We went to the NCVF National collegiate volleyball championship. I chose this hotel because it is close to the convention center. I did the research before I booked the hotel and people said there was a free KC street car running around the downtown. When I asked the lady at the front desk and she told said there was no free public transportation around here. I had to uber if I wanted to get to downtown which wasn’t true. I hope the employees who worked at the hotel should be more helpful or……

“Perfect location. Staff cleaned our room and gave us fresh towels each day when we were out. I haven’t had that happen since before COVID. ”

“Mr Tej in the front desk was wonderful, he provided more than the best service I never had.Thank you very much!”

“Very good!”