“No tea and kettle in the room. Water only available in the lounge area which caused inconveniences to guests.
Bottled water only supplied on the first day! Given the relatively high rate, this provision is too mean.
Drainage was found clogged but prompt fix was appreciated.
Stayed 3 nights but bedsheets and quilt covers not changed the 2nd night.
Air-conditioning in the room was good and reliable.”
“Staff are super helpful and nice and breakfast is excellent. You have everything you need for the function of a hotel. Just remind this is an old building with old infrastructure in the old historical area. Do not expect US infrastructure here.”
“The receptionist is very helpful and polite. The room is exactly same as photo. You can see the Duomo. Not much food selection in their snack bar but you can still buy the pastry within 3 mins walking. Safe for solo trip. ”