“Rachel the manager of this hotel is rude and racist.
Reginald and Madison were kind and professional, Allison in corporate as fantastic. Rachel ruined my stay & made me feel unsafe. The room smelled like mold, I was having problems with my toilet, the room had mold on the curtains, there was food on the walls.
I took pictures spoke to Rachel through text, she never sent anyone to help me, the next day I went down to use the lobby bathroom, mine still wasn’t working, I spoke to Maddison at front……
“Rachel the manager of this hotel is rude and racist.
Reginald and Madison were kind and professional, Allison in corporate as fantastic. Rachel ruined my stay & made me feel unsafe. The room smelled like mold, I was having problems with my toilet, the room had mold on the curtains, there was food on the walls.
I took pictures spoke to Rachel through text, she never sent anyone to help me, the next day I went down to use the lobby bathroom, mine still wasn’t working, I spoke to Maddison at front……
Kimberly