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"Awesome customer service! "

"So easy to check in and out. Staff was extremely helpful and pleasant. "

"Staff were very good. Would have liked to know that their would be major renovations on our floor creating a lot of noise the morning we left- thank goodness it didn't start earlier."

"Excellent room with a Balcony view"

"I love this place, every time I travel to LA with my fam, this is our spot!"

"Friendly I had good time. Thanks ok"

"Easy check-in, very friendly staff, lobby clean and has a little store for small items you may need. Room very roomy and clean, bathroom nice with plenty of towel, bed was comfy. Easy accessible to walking around downtown or taking public transportation. Would stay here again!"

"staff was nice"

"This hotel should be given an award for flawless customer service. Nothing is more important to them than accommodating a guest, no matter what your status. I will never stay in any other hotel but the Omni in LA. And I'm a Hilton Honors member. But in LA, I'm willing to forgo points for the way this staff treats me and my family time and time again. Roberto was one of the kindest front desk agents I've ever encountered. He went above and beyond to make my stay so comfortable and then called minutes later to make sure everything was to my expectation. Is there anything else he could do. Andrea at the coffee bar - hospitality queen, charming, personable and great barista! The valets, the housekeepers, the club level attendant... top notch. Hospitality at its finest! "