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"We came in town for Lollapalooza. We had a great experience here and we'll be back. "

"Bed was very comfortable. Room had a great view of the L tracks from the 12th floor. Nice kitchenette with a large empty mini fridge, microwave, bar sink and bar window looking into the bedroom area. Hotel showed it's age but was kept clean, and service was top notch. I recommend the nearby Beatrix Food Market as a place to buy a fresh bite."

"The staff was incredibly friendly & helpful. They will make you coffee or cappuccino in the morning if asked, which was huge. "

"We stayed in a family suite. Both rooms were large. The beds were comfortable. "

"Great location, simple room but very quiet and comfortable."

"Clean and good location"

"The main lobby is gorgeous! The view from my room was incredible!"

"We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again. "

"Clean and efficient all around. Helpful location for activities around airport/Rosemont"