Caribbean Islands Residences

"Very nice property, well manicured! Upgrade to Adult only "Unique" package is ok. The food could be better since it's an all inclusive package, and the service is ok, depending what restaurant you're at. With bigger groups, they tend to forget items ordered. Breakfast & lunch Buffets are huge sprawling with many options! Overall a good time with lots of options! 👍👍"

"Good food "

"Very good hotel. Just disappointed that the bottled water isn’t included"

"The room was poorly maintained the ceiling leaked the towels looked stained and dirty the AC seemed like it didn’t work the the door sensor was lose so I figured out pushing it together.the staff was very disconnected from the guest with them all saying they didn’t speak English, calling front desk was useless because they never answered the phone. Party vibe is good only if you speak Spanish all around disappointed birthday week "

"It was a nice resort, clean and very helpful staff. I had a wonderful time. The food options were great. Enjoyed my stay"

"Amazing"

"This is a great place if you've never been, its one of a kind. We came here 2 years ago and it was great, however, having been there for a week last week in April, the staff was dissapointing. They weren't friendly or happy to be there for the most part, of course there were a few exceptions but no regard for clientele, dismisive, and felt like you were bothering them. Any activities for kids is not included and overpriced, you have to leave your kids and can't participate with them, no thank you. "

"The staff are fantastic! Room is huge with great walk in shower! The balcony is awesome with a jacuzzi tub that, when working, is wonderful( did not work properly and no service ever showed up to fix). There are some things that need to be worked on for communication with non bilingual guests. We had an issue with transportation that created inconvenience and stress that was a result of security issues. It was handled well by staff when we reported it. Pools are nice the entertainment staff are fabulous Overall the family property is in need of upgrades however is still a value for what we paid I will only return to the adult only property as I did experience an unfortunate situation involving room next to ours! "

"This hotel deserves 1000 stars— Platinum Club status. The service was superb, and I have absolutely no complaints. I don’t even want to try another resort when I return in August and December. Thank you to Robert, Odel, and Cory for your outstanding hospitality during my birthday week."