8.8/10 Excellent! (441 reviews)
Our stay was just ok.
Pros: The entertainment was great. We had a swim out suite which we love. Our room was central to everything such as pools, beach, restaurants, nightly entertainment, etc,. Staff were polite and helpful at times. Mexican restaurant is the best. Food trucks were a hit. There was also a lot of security presence.
Cons: First day shower floor was clogged and over flowed. Had to pretty much beg for towels daily. When asked, we had to wait 2 hours to still not get towels. I had to walk around and find a housekeeper cart to get some. The internet is very spotty and would go completely out everyday. The app had inaccurate information on restaurants. The beach is full of small pebbles that hurt so bring water shoes! There is also very little staff in the coffee shop so it overcrowds. Next to no staff on the beach for any drinks or service. Restaurants close between 7:30-9. No a lot of options in the buffet.
Reviewed on Aug 10, 2025