Find Hotels with Room Service in Ocho Rios

"The overall experience is very good. We've been to the moon palace Jamaica 2x and enjoy almost everything during our stay. The only things which a found unacceptable is how longs it took to checkin. Both times we waited over an hour and we were only behind 6 groups. Despite pre checking in. For a place this nice their really should be more thought put into how to expedite it this. But, other than that the food, service, the amenities the property and the overall experience was 1st class."

"Internet picture misleading. On the picture a reef is protection the beach. In reality you cannot swim at this beautiful beach because of the big waves. So not a good vacation."

"Love the staff and activities. What I didn’t like was where my room was and how much I needed to walk everywhere and no elevator on my building. "

"My trip was a 10/10, the manager was very hospitable, and so was the supervisor. This place is hidden gem, and the grounds, with the three leveled pools, and close proximity to the beach were truly amazing. The staff were amazing, and the restaurant on site was great."

"The view from the balcony was beautiful. The property is old and unkept. I was afraid to lay on the bed. Bugs everywhere and the shower didn’t drain. Would not recommend."

"Wonderful place."

"Overall very well put together."

"The Property Need lots of Repairs, Their are broken tiles on floors, broken glass table in room, the gas Stove is rusted and burners are burnt out ,bathroom facet not right for that sink, when turned on it is sprays over the Floor and the shower head sprays incorrectly. The entrance doors and patio doors need adjusted, There are mold on entrance floors and walls, there are repairs needed on the whole property!"

"If I could give this “whatever this is” a negative-star rating I’d obliged. 1. Terrible Customer Service. Front desk clerk lacks professionalism and courtesy, they forget people are paying for a service and experience not your baggage from home. 2. You pay a hefty some for a wedding at the venue and they can’t accommodate a late check out, I had to get an Airbnb nearby for my wife to get ready for our wedding. 3. We decided to get their Breakfast, they up-charge fried dumpling when you want a get it in place of toast with a omelette absolutely ridiculous. 4. Cleaners come knocking on your door if you go a min over your checkout time. Absolutely mind-boggling. 5. Place is old and run down. Don’t waste your money, you can get some views with better quality and customer service don’t waste you or your family’s time. "