Crandall Condominium Resorts to Rent

"I spoke to John several days earlier concerning our reservations, (the front desk at our Ooltewah, Tn Holiday Inn location) walked in At 3;05 on our arrival dated and a gentleman was standing there at the check-in desk, can I help you he said . Are you Johnny I said and every thing was great from then on. Everything,parking,breakfast,extra towels and such was great. Check was smooth! THANK YOU! We had a beautiful wedding of our Grand-Daughter nearby. "

"I enjoyed the breakfast area. They are updated and clean and fresh. The staff did a GREAT job! The hot tub was good and the room was clean, thank you for a great stay!"

"The breakfast was average but had plenty of choices. The upstairs bar was very nice. Service was good."

"Check in was easy. Room was clean. Felt safe at the property. Breakfast was good."

"Requested room with bathtub, was not given that, called to ask if I can switch to the type of room requested, employee said yes but I would havve to come get a new key and move all my stuff instead of offering to move my things and bring a new key to me when they overlooked details about to room when they chose the room. I moved my things myself and got the the ground floor to get the new key when the employee that said I needed to come down was there when the elevator door opened saying that he was bringing me my key. Bad customer service. Also someone pulled the fire alarm at 540am the next morning. "

"Convenient parking. Well lit. Clean rooms."

"Breakfast was pretty decent. Ice machine worked well."

"Check in was smooth, parking was nearby an entrance to the hotel, pool was an awesome bonus, room was clean with comfortable beds that were sound-proof, but breakfast was lacking. The machine for coffee malfunctioned and the staff were not able to keep up with the demands for a Sunday morning breakfast spread. Other than the breakfast problem, it was a great stay! "

"Breakfast menu was very good and diverse. Pool was nice and clean. Overall, property was a little older than expected and rooms seemed small. "