“The place was clean and tidy. The airport shuttle service was good; they even stopped by the bank for me before heading to the airport. The staff were very nice and helpful. They replied to messages promptly.
They also provided hot breakfast with different choices.
Just one bad thing, the shower water was cold.”
“Basically you never make mistake when staying by NH Hotels. But this time, it was a mess. I made reservation thru Hotel.com and it shows breakfast included. When we check in at first day, staff asked us to pay for breakfast and we refused, ask them to check with Hotel.com.
2nd. day, staff asked us again to pay breakfast and we insist don't pay, it's problem between NH and Hotel.com. Then, few hours later, they apologized for this mistake, everything was solved. 3rd. day when we check out, NH……
“Everything was great except the noise at night.
Even with all windows closed you can hear the music from parties all around the block. Especially on Sat-Sun! Horrible if you want a good night sleep.
It’s a pitty bc it’s a very nice hotel.”
“Our first room was infested with ants and the room smelled like insecticide. They then moved us to another room and when we moved the pillows and pulled back the sheets they were infested with little spiders. Like a nest just hatched. We left and went to a different hotel after that. The other hotel was top notch and very clean and modern.”