“Plates and cups provided for breakfast on Sat 8th August were dirty and needed replacing.
Our room up two flights of stairs, no lifts to carry up two suitcases. Realise we could have used concierge service, but this restriction was not shared with us until arrival.”
“All the staff were very pleasant and helpful, the food was delicious and plentiful the room and physical building including the interio grounds were clean, neat and instantly inviting.”