“I was really looking forward to staying at Winery Hotel 1870, but sadly, I couldn’t make it because a close family member passed away unexpectedly just before my trip. It was a heartbreaking and chaotic time for my family, and I reached out to the hotel a bit later than planned to explain the situation.
While I completely understand that cancellation policies exist, I was hoping for a little understanding or flexibility given the circumstances — even a small gesture such as a partial refund,……
“the location is perfect , without walking distances to many great restaurants. The property does not have parking but parking lots are quite close by . Property is new and nicely decorated . The room has an outdoor hot tub which is very nice . The only shortcoming is it does not have a view but this is not an issue for us . ”
“O quarto é muito bom.
A localização é ótima para quem quer ficar no centro de Fira e não faz questão de pagar pela vista.
O Staff foi o melhor, reversas e indicações de restaurantes, e reservas de passeios.
Café da manhã muito bom.
Na alta temporada pode ser um pouco complicado para quem estiver de carro conseguir estacionar”
“Incredible friendly kind staff and superb view of the Caldera.
Watch the sunset from your room.
Excellent centric point to anywhere else; cable car, bus stop and best boutiques, all walking distance.
We will absolutely return!! Highly recommend :D”
“What a beautiful stay we had. The room was incredible and it was so centrally located. We plan to stay here again in the near future. Recommend to everyone staying in Fira”
“Katerina is very helpful with arranging transportations for us. Best way to connect to her is via WhatsApp. She is very accomodating with our checkin/checkout needs.
My room has a beautiful view of city view and the water. It is very relaxing.”
“We had an excellent stay. The rooms and pool are beautiful, the staff was very friendly and helpful. Breakfast every morning was delicious. The view from our balcony was unbeatable!”
“More quiet place 15min walk out from town centre of Fira, accessible by car (3 min walk from nearest road)
Room and private pool has excellent view over the Caldera. Good view for sunset also.
Host family is very nice and friendly.
Good choice if you prefer less crowded neighbourhood and great room.”
“Beautiful property, but not the peaceful retreat we expected
The property is beautiful and centrally located in Fira, with easy access to transportation and excursions. It was clean, the staff were responsive, the breakfast was amazing, and the serving staff were wonderful. The view from our suite was absolutely unreal.
Unfortunately, the experience did not match the hotel’s own description of a “hybrid retreat.” The hotel says, “The sounds echo the island’s pulse,” and describes the property……
“Obviously, it's an expensive housing. In return, we have high expectations. Unfortunately, there was no hot water and there was loud noise of machine in the suite. The service staff responded quickly, but this should not happen and happen hardly even in regular hotels. There was no any compensation at all.
We should also have had bottled waters per person at least as many days as our stays, but we just got one or two, and were charged for additional ones.”
“As a solo traveller I occupied the whole 2-storey villa and it’s amazing. Staff are nice and helpful. Location is good, walking distance to Fira and supermarkets nearby.
Rooms are clean and tidy and have everything travelers ask for (USB ports, hair dryer, steam iron…). Outdoor jacuzzi is nice and no worry it’s monitored everyday.
Highly recommend and definitely will be back.”