Douglas Chalets

"There's a renovation going on, which we did not know about. As a consequence, and this wasn't disclosed in advance, there is no breakfast or similar amenities. The advertised breakfast was a key reason I booked, so this felt like fraud. We were offered the option of a refund if we left, but there was nowhere else to go at that point. The room itself was initially blocked by construction debris, and had construction dust hanging in the air, which made for an allergy-triggered, unpleasant night for all. Easily among my worst stays ever."

"Very good experience "

"The suite was surprisingly large and comfortable. We stayed for 4 nights for a minor medical procedure, and it was the perfect comfortable place to recover! The staff was helpful and friendly- would definitely stay here again, and would recommend it to others. Parking was very convenient and suite was clean and well- suited to both our business and personal needs."

"Staff were very friendly. Loved the indoor pool and hotel was very clean "

"Clean rooms"

"It was all good, but one disappointment was that it was not soundproof and I couldn't sleep well because I could hear the sound of the room next door"

"Yes "

"The doors to the rooms need immediate replacement "

"Very friendly staff and fair prices all around. Nice property. "