“The check-in process was disappointing because I had to ask about nearly everything. The listing stated that a parking tag would be provided if parking was included, but none was given. When I asked, I was told that parking required an additional fee, which was then added to our room.
The pool also costs extra, and unfortunately, it was not worth it. We went to use the hot tub but were told we couldn’t use it because the bubbles weren’t running. The staff member who told us was not friendly or……
“Great stay and thanks for the upgrade. One suggestion - single use slippers! Guests from Asia are used to this, and makes them more comfortable with sanitation given rooms are carpeted.”
“Bathroom in state od dis repair fire alarm hanging off wall cobwebs on stairs leading to room staff using foyer as office bar overpriced breakfast was cooked well but no toast coffee out of machine. I believe it under new management a lot to sort out woul not go back”
“A guest house, not a hotel room, was what I wanted. My room with private bath was clean, and the window opened for fresh air. TV in the room worked well. The breakfast buffet is always available. It's on 2 bus routes for easy access to Aberdeen city center.
On arrival, make sure your phone is charged and you know how to do international calls on it.”
“We had a great time at Banchory Lodge. Staff were lovely and so friendly and our little dog was spoiled. He had sausage at breakfast just especially for him. The toom was beautiful a d overlooked the river. The grounds were great too and even saw a heron on the opposite side of river. Folk were seen daily fishing. Banchory is very nice to wander about and we were very lucky with sunny days. Highly recommend staying for a fee days.”
“The staff are amazing the bar is great and very well priced, the room was really nice apart from the bathroom, there was cobwebs in the corners and mould around the shower tray also the shower head wouldn't stay up the pole it kept sliding down. The bathroom could do with a shelf by the sink to put your stuff on. Only basic stuff really.
The pancakes with fruit at breakfast was tinned mixed fruit. The cooked breakfast was excellent. The hotel just needs a few basic things changing and it will be……
“Location for early flight is perfect. Breakfast starting at 5am is also a great asset and the breakfast was very good. We had an issue with the chair in our room needing cleaning and we brought it up to the front desk staff who were horrified by that and extremely apologetic. The room was sizeable, quiet and the facilities are excellent the lift is quick which makes for a pleasant experience.”
“Convenient to where we needed to be. Spacious carpark. Didn,t use the Restaurant though the presentation appeared good. Would stay again without a doubt.”