El Gouna Chalets

"Clean room nice staff"

"The resort itself was a well run resort. The staff were very friendly and accommodating. I did feel the room coffee limit of four pods was a bit stingy for a 8 night stay. The food was very diverse and delicious. We would definitely stay there again. "

"Very good location, clean! Food and drinks amazing, great selection. Nice entertainments and activities. "

"For the price bracket, this was about as good as we could have hoped for a family break. The staff were unfailingly friendly and helpful, the hotel was about the cleanest that I have seen in Egypt and the quality of the food was excellent, considering the buffet arrangements. Variety and quality of the alcoholic drinks was limited, but no more than to be expected from an all inclusive of this nature in Egypt, so hardly any real criticism. "

"Asked for an iron, they said they will send it to the room 3 days in a row. They never did. At Nigma restaurant a rude adult staff who talk about politics and my country. Learn them to be silent! The pushy sellers (juice and beauty clinic) aroumd the pool all the time! The very poor quality juices which wasn't other than sugar and colour. The "american coffee" was a disaster served in plastic cups. Cadeau to cleaning and laundry staff and Abdola at Snackbar and the woman who made bread and of course Animation staff. "

"Our stay at Casa Cook El Gouna was truly unforgettable. Casa Cook is absolutely stunning — from the beautifully designed rooms to the breathtaking sea view you wake up to every morning, it’s honestly one of the best feelings ever. Waking up to that view alone is worth the trip. From the moment we arrived, the level of hospitality and attention to detail was exceptional. Everyone went above and beyond to make us feel comfortable, welcomed, and genuinely cared for. The food was absolutely delicious, and the restaurant atmosphere is just incredible — the vibe, the setting, and the overall experience made every meal something to look forward to. A very special thank you to Chef Omar, Michael, Eid, Fatma and the entire kitchen team — the care, love, and passion you put into everything was felt in every meal. You made dining such a memorable part of our experience. Huge thanks as well to Zidane, who hosted us so warmly from day one and made sure everything was perfect throughout our stay. Abdou, thank you for your kindness and support, it did not go unnoticed. And of course, a big appreciation to Haleem, Emam, Mahmoud and Mohamed and the whole pool team for creating such a relaxing and enjoyable atmosphere every day. Casa Cook El Gouna is not just a stunning place it’s the people who truly make it special. Can’t wait to come back!"

"Hotel manager Naser, was very personal yet professional, he took care of us personally. Highly recommend, staff very accommodating Food is excellent and the best location in the Red Sea "

"Good view "

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