Elbow Beach: Tours y Actividades

The property was clean and well kept. We had an encounter with a very rude manager. They made a mistake on our departure date and demanded we were late to check out and would need to pay a $250 fee. They rudely accused us of not knowing it was our departure day and treated us poorly,when they found they were in error they gave us 5 minutes to pack up and made us move to another room they “found” for us after stating initially they had no other rooms. There was no apology and demanded we come to the lobby to pay the resort fee for the extra day!

Such a perfect location and view! Food was incredible and staff were awesome. Highly recommend it.

We had more than a few challenges, and the response from the hotel's management was less than professional. This was a disappointment, as we have stayed there before and the approach, even when things went wrong, was always professional. I am hoping that this was a one-off experience!