10/10 Excellent
Erin, Brooklyn
Jun 19, 2024
Liked: Staff & service, property conditions & facilities
I had the best time at Ocean eden Bay!
As I arrived solo, my flight was delayed a whole day. I was tired, frustrated and ready to relax. It was also my birthday so having a good time was what I expected.
I had prompt assistance as soon as I entered the door. They had someone personally welcoming me! I was quickly directed to where I needed to go, so I wasn’t feeling lost or uneasy. Then provided me with a golf cart ride tour and took my luggage to my room. This is what they do for all of their guest not just the famous ones.
Many of the staff took care of me specifically the manager, Monique and bartender next to Marlin restaurant, Sammy. The hotel accommodations were lovely, paid attention to detail and stocked daily without being asked. Even surprised a banner “happy birthday” across my door which cheered me up. Most importantly, I felt safe and well looked after.
I fully recommend if you are solo or in a group staying at this hotel. You will not be disappointed!
Erin
Stayed 5 nights in Jun 2024