Find hotels in Hayden, AL from $76

"The lights in the bathroom were in need of replacing. Also, the light out near the TV wasn’t working. The towels are very poor quality. No Kleenex, really? Have never stayed in a room that had no tissues. Also, the walls are paper thin and the people next-door were quite loud. Made for a poor sleep night. The faucet in the shower was dripping extremely. Had to put a cup under it so it didn’t flood the floor."

"Bathroom poor. Location."

"Lobby and room including the bathroom were clean. Bed was comfortable. Staff were friendly. Breakfast was sufficient. Walking distance to several places to eat. We have stayed here multiple times when traveling and have always been satisfied with our stay. "

"X"

"Always clean"

"So gross!!! I checked out after 30 minutes. There was black mold on the ceiling in the bathroom. Bodily fluids and or food smeared on lamp, walls, and decorative bedding. Walls needed touch up painting. Lobby perfume was so strong it lingered on me even after leaving. Windows bolted shut so no egress in emergency. Manger said due to booking through Hotels.com she could not refund my night. Hotels.com refused to refund my one night stay saying it was after cancelation time. I explained I have a mold allergy and had images of proof of unsafe conditions. He still refused to refund or transfer me to another property next door. He said I should have done my homework on the property before booking. I said I booked a hotel that Hotels.com rated an 8+. I was in a rush and didn't look for all the 1 star most recent complaints, that is true. After this experience I promise to never use Hotels.com again. I can never recommend their services."

"security light missing in parking lot...wires hanging"

"Housekeeping peeping through my window and the. Knocking on my door at 9:30 in the morning telling me check out is at 11. Horrible!"

"Room was clean, place was very quiet, my only complaint was that there myst have been a cat in there previous to our stay, near and in the bathroom smelled of cat urine and cat spray."