预订黑泽尔顿酒店宾馆住宿限时优惠

“Entered room to 2 used towels (1 in shower and 1 hanging behind bathroom door), no clean towels and a stained bedspread. Immediately reported to staff at front desk, received towels for the night but did not receive any additional towels or any evidence of housekeeping staff in our room. No one came to take dirty towels out either. Stayed 3 nights and had multiple rooms and none of us had any housekeeping services. Hotel was packed due to graduation in town. Obvious that hotel was incredibly……

“Filthy! The worst hotel we’ve ever stayed in. Stains all over the walls, furniture, toilets and sofa. When we opened the sofa bed, there was multiple tooth flossers, a comb and Candy wrappers and crumbs. The toilets had not been cleaned. We checked out after the first night. The hotel was unable help us because we booked through Expedia. Save your money and go elsewhere. The last straw was when a giant black thick spider crawled onto my son Pajamas. Never going back.”

“For the price there were some discouraging aspects to the property. The flange on the tub was hanging off. We were called on noise disturbances when we were in bed. Before check out time a maid walked into room to clean without knocking.”

“Only complaint is the cheap toilet paper - ouch. Everything else was as expected. The staff was all very kind and hard working. Thank you for a comfortable stay while we were in town visiting family. Our rooms were clean, rollaway bed was in room as requested, parking was free and easy, breakfast was standard fare. Would happily return. ”

“The room was nice and clean. Good breakfast with lots of variety. After 5pm the breakfast area turns into a lounge with reasonable priced refreshments. Nice pool and hot tub. All the staff was very friendly and helpful. Karen the manager was great to deal with!”

“The hot tub was fine. But the pool was very cold. I couldn’t get in all the way and swim. Which is why I chose this hotel with the configuration of the pool. ”

“Excellent bang fo your buck ”

“Filthy and run down. Furniture is missing hardware and doors. Everything is rusty very loud.”

“Pool was closed, they had a hard time getting us in our room, the room itself had a horrible smell. Couldn't get moved to another one.”

“Room had dirty silverware from previous. Pillows hurt my neck due to nothing to them. The water for the shower was luke warm and no pressure. When you ran the water it always smelled like sewer. Dog poop all the property yard.”

“staff is nice ！and room is very clean”

“Clean, quiet and nice breakfast buffet. Coffe station was brewed to order. ”

“Clean and comfortable. Great breakfast!”

“They cancelled my reservation without noticing me. I still have my reservation on my Expedia app but the officer just cancelled my reservation just because I came the hotel after 3am. It’s unreasonable.”

“Staff member attitudes was rude when asking for lost items and called 20 hours before doing a drive back to make sure everything was there to find some items was stolen and never gotten returned back to me and call the corporate about the issues ”

“Clean property. Restaurants within walking distance. ”

“Nice selection at breakfast and food was good and always filled.”