“Weekend visit. Had a problem with the TV and were not able to fix it I assume because maintenance wasnt working on the weekend. After a day I was switched to another room. Would have been appropriate to have updates from the front desk as to what was happening and when. No offer of a partial refund. Not what I expect from this chain.”
“When we checked in, there was nobody at the front desk for a while, the chairs look old and dirty, there is no electrical plug near the end table and no coffee maker. ”
“They are in the process of remodeling. The room was clean and bed comfortable but we made the reservation while on the road and when we got there the parking lot looked like it was closed becuz of weeds in cracks, an old rusted out van sitting there and the sign had not been switched over making us doubt our maps was working correctly. We actually panicked becuz it was a no refund hotel! But they were open and gave us a nice room and the breakfast was actually bigger than I had expected and good……
“This place was above and beyond what my expectations were. The staff were very helpful and polite. The rooms are spacious and well maintained. Whenever I travel through Albion, I will be returning.”