“We had a reservation for a week which was paid in full in advance. Upon arrival we were notified that we didn't have a room available since the check in was not completed on time. Front desk was unhelpful and rude. The hotel refused services to you and we ended up having to nook another hotel. In other words, the hotel was paid 2x for the same room. It is absolutely disgusting. Also, they were very questionable individuals in and out of the hotel while we were at the front desk and the smell of……
“We had a reservation for a week which was paid in full in advance. Upon arrival we were notified that we didn't have a room available since the check in was not completed on time. Front desk was unhelpful and rude. The hotel refused services to you and we ended up having to nook another hotel. In other words, the hotel was paid 2x for the same room. It is absolutely disgusting. Also, they were very questionable individuals in and out of the hotel while we were at the front desk and the smell of……
Vanessa