Las Vegas Springs Preserve Tours

Rooms were renovated so that was excellent. The common areas were outdated stale and old. Service was really slow. Waiting 1 day for toilet paper and clean towels. Elevators were out of service and the remaining elevators were completely occupied until 3 am each night. Several guests had to take the stairs with luggage coolers and personals down the emergency exit stairs Food court restaurants were short staffed.

Unless you want to spend a lot of money to stay in one of the higher class rooms, I would not recommend staying here. Our room was a lot smaller than it looked online, as was the pool, the shower was leaking the entire time, and the staff customer service was very poor. Anytime we asked the staff a question they acted like we were the most annoying/ inconvenient part of their day. And these were simple questions like how much something was when there wasn’t a price tag on it. There was a refrigerator that worked in our room, but you better hope you don’t need to warm anything up because there is not microwave and you have to pay $35 to rent one. This is a bit ridiculous when you can literally buy a microwave for only $50 at Walmart. All in all, our experience at the hotel was not the best and was overpriced for the quality of our room.

Best hotel in cleanliness and amenities! Loved it and will be back soon.