Latham Castle Hotels

"Love this beautiful hotel. Staff was very welcoming rooms were beautiful. Will definitely stay again. "

"The staff was very pleasant! The first night, there was no hot water. After a long trip, I just wanted to take a hot shower. The front desk kept me informed. But surprisingly, the hotel provided no accommodations to make up for NO HOT Water."

"good choice for stop over"

"Stay was enjoyable"

"Beds could be a little better And breakfast definitely needs to improved and there's no coffee available at all in the entire hotel after breakfast hours. And the elderly lady with glasses at reception during morning hours was the best out of them all , very professional, courteous and helpful"

"This is not like other hotels. Check in was quick and they were very helpful. We asked questions about parking and the desk clerk was very helpful. They offered complimentary fruit and water. Our room was better than I could have ever expected. It was spotless and quiet. We had a kitchen with a full size refrigerator and even a dishwasher! My girls and I ordered door dash because we wanted to enjoy our room as opposed to going out. This is the second time we stayed there for a show at the palace. And we will be back. My favorite hotel ever by far."

"The wall against the headboard didn’t have any power to outlets. Hair dryer didn’t work. Shower ceiling leaking toilet seat too loose to use comfortably. Desk chair broken. Kids and arguments in halls at night. This property is a HUD subsidized housing. Personal spoken broken English and hard to understand. Take this property off hotels . Com and provide a refund to me. Arrived too late to change to a different hotel. Very bad. I’ll be reviewing Hotels. Com before using you again. "

"Great."

"My experience was atrocious, I came to spend the night, with my partner because I had a very important exam to take. We live 4 hours away.. I was studying all evening when we heard a disturbance at our door and it was a drunk man banging his head into his door(next door to our door) hoping it would open itself.. it was literally 2 in the morning , this persisted until about 4 am. By 3am I dozed off and woke up by 6:42am to my blood sugar dropping.. I am a type one diabetic and I wear a pump that is very visible. I tried to take advantage of the free breakfast that was included with my stay.. I made two small waffles and a cup of coffee. As I tried to correct my blood sugar I went to the counter trying to explain to the front desk what occurred last night and how disturbing the man was last night. The front desk receptionist was dismissive and stated I booked thru a third party and there’s nothing she can do .. no apology, or acknowledgment, then I asked to speak to a manager because there’s no way you can ask me how’s my stay then treat me completely dismissive… she does to the back room and has me wait about 10 minutes , guest are starting to wait to Check out and a line is created…. She comes back after 10 minutes helps the guest then kindly says I called the cops … in disbelief I said I asked for the manager and you’ve called the cops ….. this was beyond a humiliating incident… I went back to my room to wake up my husband and inform him of what’s going on in the mist of hi"