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The hotel is very close to RPI and staff are friendly and helpful. Room was clean and comfortable. We enjoyed staying at Hilton Garden Inn Troy.

We loved our room. We loved that everything was new and gorgeous. We loved that we could buy a midnight snack. We loved the reasonable pricing. We loved that the location was so convenient for us. We loved the river view from the corridor. (Would have loved that view from our room, but alas, we faced the other direction.) We appreciated how friendly staff were towards us. The only thing we were less than perfectly satisfied with, was that we did not have bedding for the sofa-bed ready in our...

Great location, great

Everything

My family snd I loved this Hotel! Excellent service, extremely friendly and helpful. One downside was they didn't have a place where you could use a computer if you didn't have your own and print documents. The staff was very helpful and printed some things out but I'd prefer to do my own as then I know no one else is looking at my information is all. No offense inteto the staff who helped, again thank you fir accommodating my peinting needs just wish I could have had the privacy to do it...

Nice room on the first floor. It was a mini studio apt as there was a sleeper sofa, mini round dining table & 2 chairs. Plus a microwave & mini cold mini fridge.

My daughter and I were in town for one night to tour RPI. We certainly chose well with our overnight accommodations. Although the house is quaint, extra clean, and decorated perfectly, the star of our stay was the innkeeper, John. From the moment we walked in, it was like seeing an old friend. John was friendly, kind and took excellent care of us. His hospitality made us want to come back again....very soon.

Perfect airport location and incredibly quiet. Staff was lovel and breakfast was great. TY!

Nicest hotel in Albany. Great place to stay.

We stayed there one night to visit RPI. Very nice hotel. Clean and new. Free Wifi and television has many more channels than other sites with access to Netflix, etc. We had a suite which had a king bed, a full kitchen with dishes/utensils. It is right next to a larger shopping plaza that has a cabarras, sonic, dennys, Japanese hibachi, etc and other chain restaurants. Near the intersection of route 7 and route 87 north. Real easy to get to Troy or go north to Saratoga. Similar to level...

Always a simple and easy check-in.

The staff was so helpful. Everyone we needed something, such as towels, garbage bags, toilet paper and so on. They were always accommodating. I noticed that they were a little light staffed. I work in retail/ customer service so I noticed things that others may not. Even with juggling a lot of work the staff was all so polite. I even noticed when I went to get the grab and go breakfast, the woman who helped me was also there woman running the front desk. In these times with Covid. With extra...

Booking was easy. Arrival was smooth, even on a busy, rainy, local college graduation (Rensselaer Polytechnic Institute) weekend . The new front desk manager had to untangle our multiple source reservation & handled it well, making us feel rightfully not responsible for the mix up. Appreciated her & her colleague’s kindness. Rooms comfortable, but neighbors children were a bit loud coming into their room, though they settled down quickly. I would just be concerned if guests need to be sure they...

Historical building preserved for all to use. The owner is a wonderful hostess, and the setting for breakfast is in the line of Downton Abbey, with all the china and set up. The Drawing Room is an excellent place to relax and read.

Really nice property

Lovely stay with family for a funeral in the area. Really appreciated the hot coffee and tea available at all times in the lobby.

If there was a word to describe above excellent or perfection, that's the word I would use for this hotel. Everything, from cleaning, service, employees to delicious breakfast, great pool, easy parking.....absolutely everything was 10 . They even have laundry on site and it's free. The rooms are very spacious and come well equipped with everything needed (they have full kitchens in the suites!!!). We are a family of five with 3 children traveling around US for a year and so far this is the best...

Comfortable suites at decent prices

The room was clean, staff was hospitable. We had a suite. The breakfast was hot and on time. There seemed to be permanent residents in this hotel. We booked the room for 3 people and there were only two towels... The staff immediately, with a smile, provided me with the additional towels we needed. No complaints!