Palaces in Lisbon

"The room was a good size and having a fridge was definitely a plus."

"This hotel is very close to the Arrivals / Departures and you can walk there in about three minutes. The breakfast buffet is very good with plenty of choice. "

"I have stayed here over a number of years and i always enjoyed my stay . However I have noticed a big change now the hotel is always busy with big groups staying and the staff are doing their best but they have lost the personal touch and friendliness that use to be evident . No one bothers to remember your name or anything else for that matter. It has become quite impersonal and functional. Breakfast is very good and rooms reasonably comfortable but there is room for improvements."

"Very comfortable room, clean and restful. Staff very friendly and helpful"

"Spa was not a spa, a tired swimming pool no access to any other facilities without paying more. How on earth this has won awards us beyond me. Lifts were horrific- card system meant waiting up to 20 minutes to simply go downstairs. Breakfast was great and most of the staff were friendly and helpful, some very poor greetings at breakfast by female employees who could not be bothered and challenged me on my room number ‘ stating I must be wrong’. Turned out she had mistyped- no apology just a moody point to a table to sit at. Male employees at the front were great and mini bus driver were excellent."

"Great rooftop bar, excellent staff"

"Very pleasant place to stay "

"Good staff"

"This gem was hidden in the city, the area was bustling and the property felt an escape from the city rush. There is a speakeasy on the property that felt like it came straight out of the 80s…such a good time…. One word of advice for the black ppl that plan to visit, bring your own wash cloths."