Good location, good hardware but services can be improved. We arrived at 11am and were told room would not be ready until 3pm, but room was still not ready when we returned at 5pm. Staff rushed to assign another room to us which was obviously prepared for other client as shown by the greeting card in the room. Also, doormen were not so attentive as expected
Tommy
2017 年 7 月入住 3 晚
10/10 超赞
anthony
与家人出行
2024 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintained
anthony
2024 年 5 月入住 4 晚
10/10 超赞
Alan
2024 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Alan
2024 年 4 月入住 3 晚
8/10 还可以
Bashar
2024 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Bashar
2024 年 1 月入住 2 晚
10/10 超赞
Juan
团体旅客
2023 年 11 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience!
Juan
2023 年 11 月入住 5 晚
10/10 超赞
Glenn
与配偶出行
2023 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Such a treat to stay here. Highly recommend.
Glenn
2023 年 10 月入住 1 晚
6/10 一般
M
商务旅客
2023 年 7 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
Turned into a farce
The staff are fantastic, particularly the doormen. But repeated billing errors from restaurants and the cafe are concerning (Over $1,200) and on four occasions which had to be addressed. The big one which let them down, they checked us out in error while we weren't in the room (downstairs having morning tea) and removed all our luggage from room. Very red faced about it, but at this level an unacceptable blunder. While an apology was forthcoming, an offer of a gift of a cake was their idea of making amends. Disappointing.