伊斯坦布尔马穆贝凯酒店宾馆住宿限时优惠

“房間很大，床很舒服，大廳服務生親切，只是附近餐廳較少”

“Yes the room was spotless, the entire hotel is spotless. And the staff were very helpful especially engin the receptionist. We made a mistake when booking and we only booked a single room and engin contacted the manager who upgraded us to a double room free of charge. I highly recommend serenity comfort hotel especially if you are in Istanbul for dental operations and cosmetic operations. Five stars all the round, the food is also excellent.”

“👍”

“All good ”

“除了服務可以外，飯店設施老舊環境不佳。”

“Most of the staff is good and friendly, but one lady staff at reception seemed to be racism, friendly to others, but not to Asian people. One matress in our room was damaged, too soft, not firm enough, realized this problem after 3 nights sleep wake up with painful back, reported to the hotel and they said they changed the matress while we were out, but still not so comfortable matress. Overall this is a good hotel.”

“It was a great pleasure to stay at Crowne Plaza. The restaurant on the 6/F is excellent with great view and lively music. The food selection is food. Very helpful from the team especially Sercan who provided a lot of tips and advice where to go and eat. Location of the hotel is good too as it closes to the pier and we can take ferries to avoid the congestion from land transport. Also would like to mention the great service from Ugur who helped to arrange the taxi service in a rainy day. Super……

“Modern hotel, large comfortable rooms, expensive restaurants, friendly and helpful staff.”

“After an awful first day and regretting Prebooking the next day. When I returned for another stay, things got even worse. My room was extremely cold and the TV wasn’t working. I asked for a blanket and had to request it six times, waiting about an hour, while there was only one staff member available. When I mentioned the TV issue, I was dismissively told to “just watch the Turkish program.” I somehow got through the night, but breakfast the next morning was equally disappointing. I asked for……

“very clean”

“到達酒店臨時要轉另外一間，交接出問題，要求收取費用及交接費用，而且要求安排的士（其實自己已經安排了，仍然強行要求）比較混亂”