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“The staff were very warm and helpful, and the hotel environment was great. Everyone was willing to assist us, and the overall atmosphere of the hotel made our stay very comfortable.”

“The staff at Zermatt are wonderful and friendly. The unit I rented needs refreshing and had a number of inconvenient issues that could be easily remedied by the host. For one, bedspreads, fitted sheets (queen beds with flat king sheets), and blankets (a thin blanket provided) would be welcome. Only one of the two burner stove-top worked. The unit looked out on a parking lot and big light and the curtains did not extend below the window sill and the light shined in the room at all hours. The……

“Had a great stay! The room was spotless, comfortable, and well maintained. The bed was comfortable, the amenities were exactly what I needed, and everything was in great working order. The staff was friendly and helpful throughout my stay, making check-in and check-out quick and easy. Overall, it was a relaxing experience, and I would definitely stay here again. Highly recommend!”

“The overall stay was great. The room rate was great, however combined with Zermatt resort fee and Expedia fee negated any savings. Cold water in bathroom sink didn't work, everything else was great.”

“clean room quick response to questions. Scott was very pleasant and helpful”

“I love staying in the Villas at the Zermatt. They have everything you need for an extended stay with all the amenities to the property. There is so much around to explore!”