摩洛哥的城堡

"The bell boy was very helpful but the other staff; especially those in the lobby and entrance gate was not at all. The entrance gate staff did not help us get a taxi even if we had luggage. The lobby staff members (usually 3) frequently talked among themselves as if their guests were transparent. "

"連住三晚，但不能使用Wi-Fi，只說而且維修人員維修，但卻未能解決問題。所以旅客自行購買額外數據，以解決訂酒店，預約交通及使用Google Map，以免迷路，這還是第一次遇到這情況。清潔人員有進入房間，但三天也沒有收走垃圾桶倒垃圾。"

"The room is good and big. Staff are nice."

"酒店環境及員工一流，舒適，超值，唯一酒店門口未必可停車，有時要走一小段路先可進入，酒店裡有樓梯，如行動不方便者就不適合入住，我入住房間可適合4人使用，有2廁所，非常方便"