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"Hotel seemed to be full, only 2 elevators, 1 was out of service. There is a shuttle to Foxwoods, prepare yourself for plan B if you plan on using it. The "shuttle" is a small van, 12-13 passengers only, which sounds like a lot but when there is a concert it fills up fast and you will be lucky to get a seat. When the hotel is full and there are 2 concerts at Foxwoods their planned runs are just not enough, They should invest in a larger vehicle or have 2 for more frequent runs. We had to wait to take the shuttle on the way there and back for the next one because it filled so fast. And the ones we got on had others waiting because they couldn't get on. With a hotel full of people you would think they would have plenty of coffee in urns in the lobby in the morning, go to plan B again. I went to the lobby twice for coffee and it was empty. When I checked out the staff offered coffee, except it was empty. The management of this hotel doesn't know how to prepare for a full hotel. Skip this one and stay somewhere else. "

"breakfast was limited it would be nice if they added bacon, eggs, and sausage and for drink orange juice"

"Breakfast was more than what the website and front desk explained. There was a good variety of continental breakfast items that were continously replenished. The hotel is close to Mystic village and Aquarium. Has an outdoor pool that looks nice for summer trips. "

"The only thing it has going for it is the location. The room was gross. Arrived at 10pm and were placed on a 2nd floor despite booking and paying for 1st floor. The room was big, but the beds seemed too small. I went back to the lobby to confirm we were placed into a room with 2 queen beds, and was told "you know how sometimes clothes run small? Maybe these beds run small." I had to walk away to keep from being rude. Since it was already late, we decided to crash. The next morning when we actually looked at the room, we realized just how awful it was: We found a used bandaid by the bed, the carpet was stained and dirty, paint was peeling, walls were cracked and patched, and the couch was so stained it looked like it had been a prop in an adult film. A second trip down to the front desk to request housekeeping for the next day (they don't come to your room unless you request it a day in advance). Then, when we tried taking showers, the water wouldn't turn on. ANOTHER trip to the front desk to request maintenance, which I don't think ever got called. After waiting an hour, I yanked on the knob so hard that I felt like I was pulling the entire faucet out of the wall in order to get the water to work. Next day, we got back at 4pm to no housekeeping. Called the front desk and was told no one told the cleaning staff to come to our room. No one at desk to checkout. Took timestamped pic of me dropping off my room key in the box they left out on the counter. NEVER. AGAIN. "

"Great location and helpful staff. Our room was spacious and clean. Parking was scarce but overall would recommend and return "

"The pool was not clean and the one reason we stayed there was to swim after about an hour in pool with grandson we both had burning eyes and had to get out. Our eyes burned all night long."

"The hotel was clean, updated and quiet."

"We were able to check in around 330pm, room was very spacious. Great location with many activities walking distance. Less than 10 minutes from Mystic Seaport. "

"Clean, refreshed decor, near to town. Would stay again."