New Lebanon Castle Hotels

"When we arrived, the property had not been cleaned. The host was at first responsive--but as we discovered that the TV didn't work, there were not enough plates even for two people, and no information about how to operate the mini-splits or gas stove, we realized that we could spend our vacation reaching out to the host to request repairs/guidance/replacement...or we could move to another property and enjoy ourselves. At this juncture, the host ghosted us. Note: there is NO "arcade/game room" as...

"Breakfast ok, coffee good, staff great"

"Room was clean. Breakfast was fresh and the area was pristine. All staff was pleasant. "

"Wonderful place to stay!"

"Great staff breakfast was good location was close enough to walk but far enough from the noise "

"Really clean, great staff. Pool & hot tub A+"

"Very clean and cozy in a great location! "

"Found dead flies in the beds and the sheets were stained. I would not expect much from an inexpensive room but I do expect it to be clean."

"Comfy, cozy, quiet stay in this lovely property full of character! Thank you, hard-working staff."

"Great stay!"

"Great place. Large rooms amazing common areas super fun w friends. "

"This is a great hotel-super clean, nice breakfast, staff very pleasant and helpful. Close to Pittsfield but quieter. Pool and hot tub were great. Highly recommend staying here if you’re in the area."