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Hampton Inn & Suites Albany-Downtown

2.5 star property
Hotel with 2 restaurants, a short walk to MVP Arena

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hampton Inn & Suites Albany-Downtown

Lobby
Exterior
Suite (2 Queen and 1 Sofa Bed) | Premium bedding, desk, laptop workspace, blackout drapes
Meeting facility
Lobby

Reviews

8.4

Very good

Popular amenities

  • Restaurant
  • Breakfast included
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
25 Chapel St, Albany, NY, 12210
  • Popular LocationPalace Theater3 min walk
  • Popular LocationMVP Arena8 min walk
  • Popular LocationThe Egg12 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)14 min drive

Most relevant reviews

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8/10 Good

Kevin
Jul 22, 2024
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About the neighborhood

Albany

Located in Albany, Hampton Inn & Suites Albany-Downtown is in the city center. Travelers eager for a bit of culture can stop by The Egg, while those who have shopping on the agenda may want to visit Colonie Center Mall and Crossgates Mall. Henry Hudson Planetarium and Destroyer Escort Historical Museum are also worth visiting.
Visit our Albany travel guideOpens in a new window

What's nearby

  • Palace Theater - 3 min walk
  • MVP Arena - 8 min walk
  • Albany Capital Center - 9 min walk
  • The Egg - 12 min walk
  • Albany Medical Center - 4 min drive

Getting around

  • Albany-Rensselaer Station - 4 min drive
  • Albany Intl. Airport (ALB) - 14 min drive

Restaurants

  • ‪Stacks Espresso Bar - ‬5 min walk
  • ‪The Bar At Hilton Albany - ‬5 min walk
  • ‪Subway - ‬6 min walk
  • ‪677 Prime - ‬4 min walk
  • ‪The Hollow Bar & Kitchen - ‬2 min walk

About this property

Hampton Inn & Suites Albany-Downtown

Hotel located in Downtown Albany
Located close to MVP Arena and The Egg, Hampton Inn & Suites Albany-Downtown provides a free breakfast buffet, dry cleaning/laundry services, and a bar. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • Valet parking (surcharge), express check-out, and express check-in
  • An elevator, multilingual staff, and meeting rooms
  • Free newspapers, a TV in the lobby, and a computer station
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 175 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds, and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 18 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DPs
  • Yonos

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Albany-Downtown
Hampton Inn Hotel Albany-Downtown
Hampton Inn Albany-Downtown Hotel
Hampton Inn Suites Albany Downtown
Hampton & Suites Albany Albany
Hampton Inn & Suites Albany-Downtown Hotel
Hampton Inn & Suites Albany-Downtown Albany
Hampton Inn & Suites Albany-Downtown Hotel Albany

Frequently asked questions

Is Hampton Inn & Suites Albany-Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hampton Inn & Suites Albany-Downtown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Albany-Downtown on Aug 4, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hampton Inn & Suites Albany-Downtown?

Valet parking is available for USD 18 per night. Limited spots are available.

What time is check-in at Hampton Inn & Suites Albany-Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Albany-Downtown?

Check-out is at 11 AM.

Where is Hampton Inn & Suites Albany-Downtown located?

Located in Downtown Albany, this hotel is within a 10-minute walk of Albany Berkshire Ballet and MVP Arena. Capital Repertory Theater and Palace Theater are just steps away. Albany-Rensselaer Station is 30 minutes by foot.

Hampton Inn & Suites Albany-Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn, Kingston

Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Craig

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place in downtown area
Stayed 1 night in Jul 2024

6/10 Okay

Lawrence

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Matthias

Liked: Cleanliness, property conditions & facilities
Got a free upgrade due to overbooking. Rooms where decent, AC in bedroom wasn't working. Would have been nice to get room service to restock coffee and towels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a Palace Theater concert. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

randall

Great location
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No orange juice two mornings in a row.
Stayed 5 nights in Jul 2024

10/10 Excellent

mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From A to Z this is a great stay for whatever has you visiting Albany!
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didnt have toothpaste for purchase. Room smelled musty when we arrived.
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and courteous. Was unaware of having to pay for parking ahead of stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Liked: Property conditions & facilities
It was a great stay especially after visiting family that had a rock hard bed. The Hampton Inn on Chapel Street was so comfortable and welcoming!
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness, property conditions & facilities
I don’t think I’d stay here again. It is a beautiful property but it is (needlessly) valet parking. Breakfast was average as far as other Hamptons go. Front desk at check-in couldn’t have been more helpful. About 11:30 pm, however, someone tried to enter our room. We had the DND sign on and the second lock. It was scary. 20 minutes later there is a loud banging on the door. A person saying they were management and to open the door, and to tell them my name. I said if you are management go and call me so we can talk, but I am not opening the door. The person then says: you aren’t supposed to be in this room. And I say: I’ve been here since 4 pm and I’ve pre-paid. He demands my name again and I say, sorry, no. He finally left. I called downstairs and asked, and the desk clerk said, “oh, that’s our night auditor. I conveyed he had scared me and that this was a first for me. Next morning I did get an apology at checkout and was told that they accidentally double assigned the room and the other person was guaranteed late arrival. I accepted the apology but since then have learned that things like this are happening more in hotels. Bottom line: use the second lock, always!! (I should have called Corporate.) beautiful hotel but this was dodgy.
Stayed 1 night in Jun 2024

10/10 Excellent

Nanette

Stayed 2 nights in Jun 2024

2/10 Terrible

Gitte

Disliked: Cleanliness, staff & service, amenities
Super slow check in because of the power loss. Unable to check in on app because we did not have the Hilton confirmation number 😩
Stayed 1 night in Jun 2024

6/10 Okay

Ann

Traveled with group, Traveled with partner
The staff was wonderful, however they were having technical problems that made our check-in take a very long time. They apologized several times, though it was clearly a problem with the system.
Stayed 1 night in Jun 2024

4/10 Poor

Feba

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jahson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

6/10 Okay

Mary, Sabattus

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff was interesting. A woman working the front desk was unprofessional. She was snappy with her co worker and I heard her say multiple times “nobody here does anything” referring to other front office staff. I thought that was inappropriate to do in front of customers. Once checked in after an hour in my room I got a call from a visitor. I was not expecting one. I do not know anybody in NY. The front desk was firm it was for me. It was another guest with a similar last name trying to check in. I could hear her in the background saying she has her own room booked but the clerk wasn’t really listening to either of us. Also when the front desk called me when I answered she didn’t say hi or anything or explain she just said curtly “who is this” by way of greeting. I used to work front desk at a hotel and couldn’t imagine letting this get as far to bother a customer instead of problem solving. The bed was comfy, pillows was comfy, room clean and comfortable. Really nice staff doing valet. Only negative was the front desk at check in. At check out the staff was lovely.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, great hotel for the price!
Stayed 1 night in Jun 2024

10/10 Excellent

Juliane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The digital key did not work but the front desk staff was great- they quickly gave me key cards and were very pleasant.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time for a weekend getaway
Stayed 2 nights in May 2024

6/10 Okay

LaFay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the advertisement it says there is a restaurant and laundry and there is neither. The staff is friendly. There are not a lot of restaurants nearby.
Stayed 6 nights in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5