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"I was so hesitant to book this hotel simply because I've had bad experiences at other comfort inn hotels, but we we were exhausted on our way home from San Francisco for medical appointments. I was very pleasantly surprised with this hotel. The front desk agents were super friendly and the lobby was clean and welcoming. The rooms were clean and the beds were comfortable. It is in a great location with good food options and stores near by. I will note that the hotel is very dimly lit. The hallways and parking lot were pretty dark. At check in there was another guest complaining about the remote in her room not working, and when we got to our room we noticed that backing for our rooms remote was missing and the guide and menu buttons did not work. It wasn't really a big deal to us though. A side note on something that's not really on the hotel, but we did notice a loaded hypodermic needle on the sidewalk right outside. So maybe be vigilant in the parking lot if you have pets or young children. "

"Absolutely disgusting. The so called non smoking room stunk of cigarettes so bad it was nauseating. I couldn't even spend the night."

"Great breakfast-, nice clean rooms. Able to opt in and out of housekeeping services easily. Great staff. "

"Loved our stay. Great linens,easily "

"Receptionist at desk very helpful. she got me checked in early with no issues. then in the morning after we checked out they provided assistance in getting our forgotten item in the room. it was brought down to lobby for us. very friendly and professional."

"Great hotel, clean and breakfast was great"

"We rented this vacation home for a mini-family reunion/celebration of life & internment for my Grandma at the family cemetery in Upper Lake. There were six of us with the rest of the family (16 people) right down the road in two more vacation homes. We were glad to be at the Sunset Beach House as its location is wonderful, private, and quiet with lake views. There is a private dock, kayak and canoe available for use. The house is well-appointed and spacious. The fully fenced backyard has horseshoes and a fire pit! We enjoyed making meals each day and playing cards and games around the large kitchen table. We liked our time so much, we are planning our next trip here! Susan, our host, was kind and informative - and just happened to meet us when we arrived to ensure the oven racks were clean - thanks, Susan!"

"Wonderful place to stay, with an awesome location."

"There were a lot to f bugs flying around the outside light, next to an unworking bug zapper. You could not open the door w/out a bunch flying in."