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"Love Sheraton hotels. Beds are very comfortable, front desk staff are knowledgeable and professional. The Sheraton in Time Square is grand, love the location and the comfortable bed best. The only thing it lacks is room service. "

"Everything was as expected. The staff are always fantastic, the rooms are clean. The area is incredibly convenient. "

"Amazing took my son for his 15th birthday and all of the staff greeted him everyday he made friends with everyone he was so happy to see everyone in the lobby when we would leave or come back to the hotel!! Super close to everything barely had to use any transportation."

"Beautiful but elevator were broken more times than not "

"Staff"

"The room was clean, staff was friendly, area outside the entrance is under construction "

"This is our 3rd year at the Arlo, the staff at the front desk was super welcoming and friendly. The room was clean and comfortable. The only thing that was a bit of a let down was the service at breakfast. "

"Excellent location, excellent customer service from all personnel. Special kuddos to front desk helpful people. Specially to Fatima, Jot and Amanda they are there to help and answer all your questions "

"A clean room. On the small side thought for a week stay with very limited clothing storage. Nice terrace area and bar on the ground floor and a good location. "