“We were in room 5 and right above the office/dining area, the people in there were super loud and had their balcony door open. Super loud for hours - it was really hard to relax and hear our TV. Other than that, we always have enjoyed our stay at this resort.”
“I really wanted to like the room and property as I love the area. But as my friend dropped me off (and thank goodness he didn’t leave right away!) I walked into what I thought was the office. However, there was a sign posted saying the check-in office is at the Pelican Bldg. I’m from out of town so I called the number, spoke to the clerk, explained my situation, and asked how to get to the check-in office. She said, “Well, I don’t know where you are so unsure how to direct you.” Really?!? How……