Palo Alto Castle Hotels

"Dark and old. Showing its age. Have done several Four Seasons and feels like this one does not rep the brand."

"My stay at Nobu Hotel Palo Alto was good overall, though it didn’t fully meet top-tier expectations. The hotel is clean, well-designed, and has a calm, refined atmosphere. Rooms are comfortable with a nice Japanese-inspired minimalism, and the subtle scent throughout adds to the experience. Service, however, was inconsistent. Staff were polite, but follow-through was lacking. I requested dishes be cleared from my room multiple times even in person and they remained for over 24 hours. It felt like a gap in execution rather than intent. The restaurant was mixed. The miso cod was well done, but other dishes, like a trout I ordered, were overly oily. Service there also didn’t match the level you’d expect. Breakfast was decent but slightly inconvenient, requiring a short walk outside, and the large communal tables felt oversized for solo dining. Overall, it’s a solid hotel with strong design, but it falls short of the consistency and refinement expected from a truly high-end stay."

"We were kept awake by loud screaming and fighting throughout the night into the early morning. "

"Very welcoming staff. Always pleasant and helpful."

"Yes "

"Clean & quiet room. Breakfast was a little cold when we got there about 830, but there was a great selection. 9.95 for parking??"

"Checking in was easy, staff were friendly. The room has been renovated and was very clean. Bed was comfortable. Free parking and close to Stanford University is a plus. There is constant traffic noise from the street but at manageable level. Overall very good experience, especially for the price. "

"Great hotel close to everything love it I have stayed there whenever I need to go to Stanford hospital which is often ❤️"

"One-hundred-year-old hotel in the heart of Palo Alto, with walking to all the shops, Whole Foods, restaurants and the theater. The rooms are comfortable, the beds very nice, and the staff is terrific. If you don't have a car, it's a perfect location."