“The room’s carpet had recently been cleaned. The carpet was wet when we moved in and the smell from the cleaning was nearly overwhelming. We turned on the AC and went to supper thinking it would get better. It didn’t. We should have asked for another room, but we were too tired.”
“Smells like a new hotel (August 2026). Very clean, modern and well maintained. Staff was accommodating and friendly. I didn’t eat at the bistro or indulge in breakfast, but the food looked good. The outdoor area with a nice fire pit is relaxing.
There are several restaurants within walking distance although it’s a very condensed area with seemingly constant traffic because of poorly synchronized stoplights. That’s not the hotel’s fault, but it can make getting in and out frustrating.”
“i have been fighting with this hotel since August 13th after a ONE NIGHT stay on August 8th for my spouse & I! We immediately got home and reached out about BED BUG BITES all over my back, down my side and the back of one leg! My husband has bites all on just one side and on his bottom! I even went as far as to TAKE PHOTOS of both of us up close and verified with the Diamond Desk that the pics had been received! I absolutely will NOT stay loyal to the HILTON brand for 25+ yrs just to be……