“staff is soooo rude. i booked twin beds, but they just gave me a double bed, refused to help me out,said i didnt book twin room. i insisted, they even asked me show my booking.i showed them, they still said no ! untill i asked them show me whats the message that they got from hotel.com, they finally gavet me a twin room with a black face!”
“Another spot with a great location and comfortable bed - my must-haves when travelling.
Hotel Rose was very clean and in a great location - easy walks to places and access to public transportation.
They have a nice lounge area with espresso drink machine and tea, also a filtered water station for filling your water bottles before heading out for the day.
The missteps were as follows:
The day before check-in, they sent a PDF attachment and message through Expedia providing information for the……
“The overall of the hotel is great and highly recommended. The only thing need to improve is: shampoo, show gel and hand wash were 3 in 1 and they had been used by previous customer and no one to re-fill whatever in the shower room or the hand wash place outside the toilet. Therefore, please prepare your shower gel and shampoo if you going to choose the hotel.”