Portage Castle Hotels

"Parking is green. Staff is great casino is awesome. Main restaurant is closed and the other fine dining restaurant doesn’t allow you to take the food up to your room. The pool had some issues with hair being on the pool deck 2 days in a row. In our room first thing we noticed as we entered was a dead fly on our table and another fly on our lamp. "

"For the $200/night price tag, I expected a lot more than the $70/night accommodations. The room was modernized but looked gross in corners, and glass shelves that had dust rings and hair. The beds were pretty uncomfortable and sleep was lousy. One queen bed was up against the window so we had to climb over the bed to get to your side. Staff gave us an attitude when we needed item to use the pull out couch. And that was so uncomfortable our 70lb son didn’t hardly sleep. When they offered free breakfast, it was the most minimal breakfast I’d ever been to. "

"Got a refund and left room not cleaned plus coughed the entire time I was in the room"

"Extremely kind staff, we felt at ease with his warm welcome! We were able to check in & out quickly which was amazing for my odd travel times. Our room was clean but we could suggest that upgrades to areas like elevator, hallways, and bathrooms would definitely make our review 10/10. Worth booking for the price!"

"Seems like this was a 5 star destination hotel about 40 years ago. Still nice, but dated. Quiet. Could use a little more TLC, but has a lot of great character."

"Everything was great except even if you request a non smoking room/floor it still smells of smoke. I understand it’s a casino hotel so I did overlook this for the most part. "

"Nothing about it was comfortable "

"The bathroom floor was rotting so it would kind of give away a little when you stood in front of the shower. The toilet was a little tippy. We had to reset our key three times because the card wouldn’t stay magnetized. The breakfast was nice."

"Very nice staff"