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"The bathroom sink is not draining well and there’s also a cockroach in the bathroom. Some receptionists are not welcoming. The shuttle drivers are very nice, friendly and helpful."

"Best place to stay very quiet close to beach and Polynesian center . Best place to stay by far, not busy area . Will stay here in future and recommend to others for sure"

"Everything was fine. The shuttle, check in and room cleanliness were all good. The only issue was the freeway noise next to the hotel. It makes it difficult to sleep. "

"The room was nice, and the staff were professional, helpful, and knowledgeable. There is a train station stop right outside of the hotel, and that is a big plus. The website states that there is a restaurant on the premises. I got there on a Monday. When I arrived from the airport, I was hungry. Unfortunately, the restaurant is closed on Monday. They do have a small store, but the food options are very limited. There was no water in the room. When I called the front desk asking for some, I was told that bottles of water are available for purchase at the store."

"Feels like heaven here"

"Nice room this time "

"The door handle to the only door leading to the beach was broken. We asked for it to be fixed it never was during our 6 day stay. Other maintenance issues like master bedroom door lock was broken. Lots of cobwebs on the windows that were on the top part of the A frame. Beach was great and so was the location. We enjoyed our stay other than what we stated above. "

"Great!! But room 1403 the air conditioner was so noisy and the chair sunk in the middle"

"I have MS I M an ambassador for handicapped lodging The valley was great but the doors where too heavy for me too open and close with my disability Some of the amenities were not accessible for me as a handicap person"