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"Very nice place to stay! Everyone is friendly! The food at Sera was excellent and so was the service- we had a great waitress. We had a washer and dryer in our room which was very convenient. The pool area was nice and the bartender was super friendly and helpful. Great place to stay- close waln to the Ala Moana shopping mall with an ABC store and food court. "

"poor customer service wont ever come to this hotel every again . "

"Room looked to be clean when we first showed up then soon after getting our first meal for the day and coming back to the hotel. We find roaches everywhere on the floor, the wall, and even the fridge. We were even worried if any got into our suitcase because there was a time when we found a roach on our luggage. Don’t get me wrong we had fun but not because of the hotel. Hawaii is amazing just that this hotel definitely was the downside to the trip."

"A beautiful place. Enjoyed kayaking and morning yoga as well as light breakfast of banana bread, fruit and coffee."

"Yes pool side was comfortable. We enjoyed ourselves."

"Aranna was the front desk agent Dity and she was a joy. So friendly, welcoming and very informative of the property . She was wonderful."

"Staff was friendly and the room was very convenient for my early flight (shuttle service was really nice). I also appreciated food they had in the lobby since I didn't have a chance to grab any beforehand. The room's AC didn't appear to work but I was too tired to ask so that's partly on me. Either way with the fan on I was able to sleep fine and everything else about the room was good. Overall a 4/5 stars"

"Best location, not located in Waikiki but walking distance. Good size room. Parking $40 a day. Would book again."

"Property was well maintained and very clean. Staff were attentive. Located downtown, not so nice area. But I guess that is beyond the property’s control."