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2/10 Terrible
Brian S.
Jul 20, 2025
Stay Away
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall we went here for a softball tournament and stayed at Beach Place. We had about 20 families stay here. The location and the view were awesome. What was not awesome was how the staff talks and treats the customers and how they have an elevators that doesn’t work.Checked in and was directed to the wrong building. Called and said code doesn’t work they gave me one and it got in and someone else was in room. Turns out it was the wrong building. They were just at closing time and the lady was very rude. So much she had to give me a new booklet and when she did said I am sorry for being rude.Finally get to right place and met with an elevator and people waiting. One person says they got stuck in it another said it works sometimes. Didn’t think anything if it but that turned into the theme of the week. Turns out an owner of a unit said they collected and paid for the elevator and told them it was working and the guy was mad that it wasn’t. Called everyday the elevator didn’t work and every day the person in the phone was rude and said the elevator works fine. Kept sending the maintenance guy and he said I don’t know how to fix it I’m just here because they told me. There were many elderly people and people that could not walk up stairs and it was an issue and no one from the office cared they were just rude and made excuses and said it worked. Many people had to carry luggage up flights of stairs.To top it off came back and someone was in my spot and I parked in the staff spot which happened day 1 and the lady said to park there if it happens so I did. Came down a bit later to check to move and was greeted with a warning to get towed and went to my assigned spot. I went there and was approached by a staff and the guy started yelling at me that he’s towing my car. I asked for what and he said I am in someone else’s spot. My spot said a different