Taj Mahal Mall Tours

Gorgeous Polynesian effects of the structural theme. I am an avid World traveler, my review comes from knowing vast cultures -no pride in keeping the wood maintained - rain gutters not maintained - grounds have beautiful vegetation but simple aspects such as clipping off dead leaves, weeds, not well respected by staff. -staff often times were not smiling, appeared to not seem happy, most staff but not all seemed cold, no pride in representing their resort and country to guests/tourists who have come to visit and enjoy their country. -my room was just fine, it was amazing for listening to nature all night and the rain storms! -the food was ok, same mostly daily. i am not picky about that , but some guests I had met did not like it. - I did not like drinking my cocktails from cafeteria style cups and plastic stemware -A Jamaican is the owner of this property. I would like to see him take more pride in staffing a good foundation of employees excited to represent his brand to travelers excited to explore Negril. - Coffee bar is a cute idea, coffee was very weak. - Staff was always picking up tableware as if they were closing down way too soon. Tables should be left made up until complete closure of dining hours not while guest are still eating , sitting. Guests that arrive towards closing should not feel as though they cannot still sit for their meals. - I observed staff daily sitting on their cell phones, not interacting with guests.

The staff was outstanding! We had excellent service our entire stay.

Very relaxing and beautiful resort.