“On the plus side, the location is excellent, the breakfast was nice, the view from the room was great, the room was adequate. On the negative side, the check-in time was 3 pm, we were told the room wasn't ready, at 3-30 pm we had to push them to give us our room. There was no shampoo in the bathroom, and this was the first hotel I have been to in ages where no shampoo is provided. Bedside desks, a standard feature in most hotels, were not available. Very few of the staff members smiled, and……