Vista Castle Hotels

"Very friendly, helpful staff, clean rooms and a (free) delicious breakfast. The hotel is close to lots of attractions and restaurants. "

"The staff was extremely rude. The pool was closed and was advertised it was open. I got food poisoning at the restaurant. "

"Friendly staffs, great breakfast, convenient location and clean facilities. "

"Comfortable"

"Great for going to the track across the street. Easy parking."

"Cool spot, next to lake. Nice room. Lot of amenities including "

"I booked a three-night stay at Best Western Carlsbad by the Sea through Expedia but checked out after two nights because the bed and pillows were in terrible condition. The mattress had no cushioning left and sank straight to the bottom, and the pillows were lumpy and misshapen. I had to buy my own pillows and materials just to make the bed usable, and still barely slept. I reported this to the front desk, but the only response was, "I will let them know." No apology, no room change, and no assistance. I ended up leaving a day early because the room was not usable. Very disappointing stay."

"The properties photos depict something quite different from the reality of the suites condition. The living room furniture was dirty tattered and torn. This included all furniture. The bathroom floored were also unkept. Keeping this in mind , when we checked in we had to wait because although the room was allegedly cleaned it had to be inspected. When I complained about the room, they said they were aware of the condition and that all rooms were similar so there was nothing they can do. I have stayed any many Embassy Suites but this was extremely disappointing. It resembled more of what one might invusion being a room that rented by the hour"

"Room was nice and clean, bed was comfortable and food at the restaurant was good, however there was no hot water in the shower."