West Columbia Castle Hotels

"Very pet friendly and very nice staff - just not enough staff at this location currently. "

"Roach motel. I saw and killed multiple roaches, no refund was considered by staff. Cm on towels, dirty floors, television didn’t work. Staff peaked into window (hands cupped around face, face to glass peaked) while I was inside. Not a good scene"

"First room smelled like wet dog. Second room had spiders in shower and hair all over floor."

"We had many issues with this property. Starting with them calling at 7 pm to see whether or not we were coming. Once we arrived, it was obvious it was not maintained in any way. The room they gave us had a large stain on the bed. When I asked for a different room the man at the front desk demanded I prove that there was an issue. The second room wasnt much better with cigarette burns on the pillowcases and gum stuck to the side of the nightstand. The ice machine was extremely loud and slow. As I was trying to use it, a worker emerged from the room across the hall and chided me for trying to use it. I told her it was working slowly. She closed the door but opened it twice more to tell me to stop. It was still making ice so I got as much as I could. "

"Based on the area, I was surprised to see the inside. Giving an Embassy feeling. Breakfast needs works. "

"Nice spot "

"YES,YES"

"When for a concert "

"Staff was very nice, but I can’t understand why I was put in a room initially that was flooded - there was a leak immediately below room #213 in the breakfast area near lobby. Hotel isn’t very old, but it isn’t maintained well. Housekeeping might do a good job, but aren’t very discreet. Breakfast was typical offerings. Too many options in area to stay here again."