West Columbia Castle Hotels

"The staff were very helpful and pleasant. However, the rooms and facilities were definitely well worn (torn curtains, worn out carpet and damaged walls). Breakfast was wanting as it only included chicken nuggets and potatoes, along with dry cereal, etc. Missing scrambled eggs, bacon.... not what I would call a full breakfast buffet as advertised. The pools and hot tub didn't look clean and inviting either. Too bad as it wasn't what I remembered Country Inn and Suites quality looked like."

"Never got a key card bc it wouldn’t work. Front desk had to let me in my room every time I needed! "

"Overall stay was good. Front desk and staff were nice folks. Hotel is outdated but kept well. Breakfast is fair but appreciated given the affordability of the stay. The only thing that was dissapointed was the toilet not flushing well.. Otherwise, this hotel is decent. "

"Breakfast was okay, but the staff made the stay worth it. VERY helpful and friendly."

"All of the staff are nice and helpful. Everything else is very basic. No major issues. "

"Great. Clean. Comfy beds. Nice shower relaxing. Quiet. But at 8:38 and 8:45 am I regretted paying for my stay instantly after a great late check in just to shower and eat and sleep with my two year old to hop back on the road today to drive states away and house keeping or somebody a guy and female both were knocking at the door not once but twice. That’s way too early. Ridiculous. When I asked for a manager the guy told the woman that works there “let’s go”. As my baby woke up and started crying. So now I’m having a terrible drive with a crying baby who didn’t get all his sleep so his whole day is thrown off which means mine is! Not happy at all at all! Do better."

"The pictures online are not the same as when you are actually there. The rooms are out dated. The bed sheets had yellow stain and cigarette burns. The pillows were flat. The shower curtain was fabric and bottom of it was yellow. The continental breakfast was almost non exsisting. There was a mini fridge was frozen croissants. And a few boxes of cereal. There was a container with peanut butter and jelly sandwiches. The juice machine had fruit flies all over it. We decided to have breakfast at the Waffle House everyday instead. Would not stay there again. "

"Room was clean, breakfast was great, parking was easy and safe"

"Stay was ok"