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Tru By Hilton Columbia Greystone

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Hypo-allergenic bedding, pillowtop beds, individually decorated
Hypo-allergenic bedding, pillowtop beds, individually decorated
Hypo-allergenic bedding, pillowtop beds, individually decorated
Hypo-allergenic bedding, pillowtop beds, individually decorated

Overview of Tru By Hilton Columbia Greystone

Tru By Hilton Columbia Greystone

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationThree Rivers Greenway8 min walk
  • Popular LocationRiverbanks Zoo and Garden9 min walk
  • Popular LocationRiverbanks Botanical Garden9 min drive
  • AirportColumbia, SC (CAE-Columbia Metropolitan)13 min drive

Choose dates to view prices

About this area

Columbia

Located in Columbia, Tru By Hilton Columbia Greystone is in the city center and near the boardwalk. Columbiana Centre and Columbia Place Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Murray and Three Rivers Greenway. Check out an event or a game at Colonial Life Arena, and consider making time for Riverbanks Zoo and Garden, a top attraction not to be missed.
Popular Location

What's nearby

  • Three Rivers Greenway - 8 min walk
  • Riverbanks Zoo and Garden - 9 min walk
  • Columbia Canal and Riverfront Park - 3 min drive
  • West Columbia Riverwalk - 5 min drive
  • Riverbanks Botanical Garden - 9 min drive

Getting around

  • Columbia Station - 5 min drive
  • Charleston Intl. Airport (CHS) - 111 min drive

Restaurants

  • The Melting Pot — 3 min drive
  • Lizard's Thicket — 3 min drive
  • Lamb's Bread Vegan Cafe — 4 min drive
  • Gervais & Vine — 4 min drive
  • M Vista — 4 min drive

About this property

Tru By Hilton Columbia Greystone

Hotel with free breakfast, walk to Riverbanks Zoo and Garden
A 24-hour fitness center, a 24-hour business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, an arcade/game room, and a front-desk safe. All 117 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will have flat-screen TVs with cable channels, and other amenities include free local calls and hair dryers.
Tru By Hilton Columbia Greystone offers 117 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru By Hilton Columbia Greystone Hotel
Tru By Hilton Columbia Greystone Columbia
Tru By Hilton Columbia Greystone Hotel Columbia

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 132 out of 183 reviews
5 - Excellent 72%
Rating 4 - Good. 30 out of 183 reviews
4 - Good 16%
Rating 3 - Okay. 12 out of 183 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 183 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 183 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
No communication between staff members because we were woken up two times during the middle of the night and once in the morning by staff trying to enter the room and by calling room phone. They apparently didn't have our information in the system and were wondering when and how we got a room. They ended up seeing our reservation as a "no show." The issue on their part should have been taken care of on normal hours not during the night when you have two kids sleeping.
Stayed 2 nights in Jun 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple clean and modern. No ice bucket and bathroom outfited with towels for one person.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was very clean. We had a great stay while passing through the area on vacation. Hotel was close to the highway with a variety of restaurants nearby. Only complaints that I have are that they were only 2 bath towels in a double clean room, we had a party of 4. Also the breakfast could be a little better. It was cereal, yogurt, bagels, fruit, instant oatmeal or grits, juice and coffee. I would have preferred to have more hot options with some protein. Overall it was nice. We would stay here again.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021